Privacy Policy
Last Updated: Today
This privacy policy explains how Slack Charts Generator ("we," "us," or "our") collects, uses, and protects your information when you use our Slack application.
1. Information We Collect
When you install and use our app, we collect:
- Slack Workspace Information: Workspace ID, name, and basic organizational details necessary for generating charts and tracking plan usage.
- User Inputs & Assets: The text prompts you send via our Slack commands to generate charts, which are stored in our database. We also store links to images you upload to Slack when using the app.
- Usage Limitations: We track the number of charts generated per workspace to enforce subscription quotas.
2. How We Use Your Information
We use the collected information strictly to provide, maintain, and improve the functionality of the Slack Charts Generator app. Your data is not sold to third parties. Any other third-party data that passes through our app (like system logging or Slack payload IDs) is used purely for operational and debugging purposes and is never utilized as a core product feature.
3. Data Retention
We are committed to keeping your data only for as long as necessary:
- Files: We do not store your files permanently. Files temporarily processed for ephemeral messages are stored for up to 24 hours and then securely deleted.
- Prompts and Image Links: Stored in our database to maintain your chart history and improve service performance, retained until you request deletion.
- Workspace Data: Retained for the duration of your active subscription or app installation.
4. Third-Party Services
To provide our services, we share necessary data with trusted third-party providers:
- AI Processing: Your text prompts and input files are sent to the Google Gemini API to interpret data and generate charts. Files are stored on Google's servers only for the duration of the generation process (typically less than 10 minutes).
- Payment Processing: We use Lava.top and Unlimit to process subscription payments. Necessary billing information may be shared with these services to facilitate your transactions securely.
5. Your Data Rights
You have the right to access, transfer, or delete your personal data. If you wish to request a copy of your data, or ask us to completely remove your workspace and user data from our systems (in compliance with GDPR, CCPA, and similar privacy laws), please reach out to us using the contact information below. We will process your request within 30 days.
6. Security & Contact Us
We take reasonable measures to protect your information from unauthorized access or destruction.
If you have any questions, concerns, or wish to make a request related to your data (including deletion), please contact us via email at [email protected].