Subprocessors
Last Updated: April 9, 2026
To provide the Charts AI service, we engage the following sub-processors to process customer data. We maintain data processing agreements or equivalent contractual protections with each vendor to ensure your data is handled securely and in compliance with applicable privacy regulations.
| Sub-processor | Purpose | Data Processed | Location |
|---|---|---|---|
| Webdock | Application hosting, PostgreSQL database | All application data (workspace records, user IDs, prompts, generation metadata, billing records) | EU |
| Google Cloud (Gemini API) | Primary AI model for interpreting prompts and generating chart code | Text prompts, uploaded files (images, audio, PDFs). Files are deleted from Google servers immediately after processing. Not used for model training. | United States / Global |
| Slack (Salesforce) | Bot platform, messaging, file hosting, OAuth authentication | Workspace & user IDs, messages sent to the bot, uploaded files, generated chart images shared to channels | United States / Global |
| Lava.top | Subscription management and payment orchestration | Billing email, plan selection, payment amounts, workspace identifier (team_id) | International |
| Unlimit (via Lava.top) | Payment processing (credit/debit cards) | Payment method details, billing email, transaction amounts. We do not store or have access to credit card numbers. | International |
Changes to Sub-processors
We will update this page when we add or remove sub-processors. If you would like to be notified of changes, please email [email protected] with the subject “Subprocessor Notifications” and we will add you to our notification list.
If you have any questions regarding our sub-processors, please contact us at [email protected].